PRIVACY POLICY

Trust is one of our core values and the heart of Howard-James Garden Company, so we’re scrupulously careful with the data we gather and who we share it with. You can read our full privacy policy below. Please call or email if there’s more you’d like to know…

Howard-James Garden Company Privacy Policy

We take the security of your personal information seriously and comply with all relevant aspects of the Data Protection Act 1998 (DPA) and the EU General Data Protection Regulation (GDPR).

Who we are:

The person responsible for protecting, controlling, and processing your data is Howard-James Hill

You can contact this person with the following contact details:

Howard-James Garden Company, 48 Goodenber Road, Bentham, Lancaster, LA2 7JE

Email: hello@howardjamesgarden.co.uk

Call: 07763958086

To provide our service to you, we need to keep a record of any information you give to us.  This will help us to keep accurate contact details, help us plan our work and keep accurate business records. The lawful basis for processing your information is our mutual legitimate interests.

This information may be shared when necessary with those directly involved in our services to you or the administering of our company affairs. This may include: sub-contractors, labourers, administrators, delivery drivers, suppliers, consultants, accountants, bookkeepers and legal advisors.  

PLEASE NOTE: Your personal information will not be given to any other third parties without your consent.

All data will be stored in a secure manner. This includes protection against unauthorised or unlawful processing and against accidental loss, destruction or damage. Your personal information may be stored using secure cloud storage services. These internet-based services may not be located within the EU. Only trusted and well-respected data storage providers will be used.

Your personal data will be stored only if necessary, to:

  1. Maintain our business relationship with you

2. Fulfil our accounting responsibilities

3. Fulfil our responsibilities for data protection according to the Data Protection Act 1998.

You have the right to:

  • Access any of your information that we hold

  • Rectify any of your data we hold that is incorrect

  • Erase data we hold about you, where lawful.

  • Restrict processing of your data

  • Object to further processing of your data

  • Withdraw consent at any time, where relevant

For more information about how your data is secured please see our data protection policy, which is available on request.

If you are unhappy about the way your personal data is used by us, you have the right to lodge a complaint with the Information Commissioners Office or other authority.

Please note that we will be unable to provide our services to you if we do not have your permission to store and process personal information you give us that we would reasonably need to fulfil our contractual obligations.